Refund and Return Policy
All sales are conditionally final. All custom desktop PC sales are final upon purchase or down payment. We do not accept returns on most open items like motherboards, processors, graphic cards, memory, hard drives, power supplies, software, monitors, printers, adapters, cables, computer systems, laptops, tablets, and other peripherals. Labor charges are non-refundable. If we do accept an unopened return, it must be within 3 business days from the purchase date for a full refund. We may offer store credit or exchange up to 14 days after purchase. We are here to provide solutions for your technology needs. We also reserve the right to charge a restocking fee of up to 20%. We do not issue cash refunds after the day of purchase.
Our 30-day money back guarantee applies only to Prebuilt PCs. Full cash refunds will only be available on the day of purchase; we will offer store credit for the remainder of the 30 days.
The invoice must be presented for consideration of any exchanges, refunds, or warranty repairs.
Only regular-priced items may be refunded. Sale items cannot be refunded.
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Contact us at sales@computerconnectionok.com for questions related to refunds and returns.