Tell us what’s wrong before you bring it in.
Fill this out and a tech reads it before your computer hits the counter. Drop-off goes faster, and we already know what to look for.
Walk-ins welcome Monday to Saturday, 10am to 6pm. No appointment needed.
How pricing works
Diagnostic
Free when you approve the repair or buy a new PC from us within 30 days
$99
Your repair price
Given after a tech sees the machine, before any work starts
In store
30-day labor warranty
Same issue comes back within 30 days, labor is on us
Included
We don’t quote repairs online or over the phone. A tech has to see it first, so the price you get is the real one.
Start your repair
The more you tell us, the less time your computer spends waiting on the bench. Someone from the shop will reach out before you bring it in.
- Bring the charger for laptops
- Have your Windows or Apple ID login handy
- Back up anything you can, if it still turns on
Please don’t put passwords in this form. We’ll ask for anything we need in person.
Rather talk? Call (405) 848-2044 or text the same number.
What happens next
No surprises. Nothing gets fixed or charged without your OK.
1
We read it
A tech reviews what you sent and reaches out the way you asked, by text, call, or email.
2
Bring it in
Walk in any time we’re open, Monday to Saturday, 10am to 6pm. We already have your notes.
3
We find the problem
The diagnostic pins down what’s wrong. You get the exact price before we touch anything.
Questions
Not seeing yours? Call (405) 848-2044.
Can you tell me what it will cost before I bring it in?
Not for repairs. Two computers with the same symptom can need completely different fixes, so a tech has to see it first. The $99 diagnostic finds the real problem, and it’s free when you approve the repair or buy a new PC from us within 30 days.
Do I need an appointment?
No. Walk in any time we’re open, Monday to Saturday, 10am to 6pm. Filling this out first just speeds up drop-off.
How long will my repair take?
It depends on what we find and whether parts are needed. You’ll get a clear timeline when you approve the repair. Need it sooner? Ask about Next on Bench and Now on Bench at the counter.
Will I lose my files?
Most repairs don’t touch your files. If one might, we talk about backing them up first. Tell us above if there’s anything you can’t lose.